M-DEX

Why does the M-DEX work as a remote control, but there is no audio transmission to the hearing aids?
This is most likely due to the hearing aids not being reset after disconnecting from Compass. To reset, turn the hearing aids off then back on by opening the battery doors, counting to 10, and then closing the battery doors.

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Widex New Zealand


8 Heather Street, Parnell, 1052
PO Box 46-323 Herne Bay, Auckland

FREECALL 0800 22 22 11


Phone: (+64) 09 360 3412
Fax: (+64) 09 360 3426